Downloading Tips for The Mystic Tarot

How to download your trial copy

To download your free trial version of The Mystic Tarot, you will need to complete our online request form, it will email you the link to download the trial version of the program.

When you click the Download Link on the email you received, your browser will load a new page and the file will begin downloading automatically. If your download does not begin, or you encounter errors, you will find alternate links on the email.

Why do I get an error when trying to download the file?

The Web servers and FTP servers, which host the files and process the transfers, will return error messages when they are unable to handle your request. In that case, you should try another site that are listed as download options, or try again in a few moments.

The Mystic Tarot is compressed to save you online time when you download it. Usually, to download a compressed program, you must follow three steps in order to use it:
1) Copy it into an empty directory
2) Decompress it
3) Install it

The following is a brief listing of common problems and solutions.

FTP access denied

Problem: You cannot gain access to the FTP site.
Solution: The site may be busy. Select another site, or wait a few seconds and try again.

Specific error messages

Problem: You receive the message The handle is invalid or The server returned extended information... from your copy of Microsoft Internet Explorer. These are known bugs with Internet Explorer.
Solution: Microsoft recommends that you right-click on the download link and choose Save Target As. You'll get a dialog box prompting you to choose a folder on your hard drive where you would like the file saved. After you choose this directory, press OK, and the file will be transferred to your hard drive.

Directory not found error

Problem: The site may be having a technical problem or the link is no longer valid.
Solution: Please contact us and we will email you another link.

File not found error or Invalid Data

Problem: You may be using an old link, the file may have been renamed or changed.
Solution: Please contact us for an updated link.

Connection problems

Problem: Your connection breaks during the download.
Solution: This may be a problem with your Internet connection. Try again. If it happens all the time, find out whether your network provider allows FTP transfers.

Password required

Problem: You get prompted for a username and password when you try to download a file.
Solution: You are trying to download a restricted file, and will need to contact us for another link or a password to access the file.

Corrupt files

Problem: After downloading, you double-click the file to install it and you receive a message saying that the file is corrupt or missing a file.
Solution: The file may not have downloaded correctly or corrupted during the download process. Unfortunately, you will have to try downloading and installing again.